Where else can I find a Lunar Strap?
Various Lunar Straps products are currently stocked at Takealot (online), Outdoor Photo (PTA), Orms Direct (CPT), Cameratek (DUR, CPT, JHB), DigiTravel (St Lucia, KZN), Nava Apparel (Wilderness) Delia’s (Plettenberg Bay), Collective (Hout Bay, CT), Shop for the Birds, (JHB), Photoquip (East London), Tothills (CPT), High Tea with Elephants (Hoedspruit), Hoedspruit Photographic (LP) and Craft Art Emporium (CPT), and latest at the Watershed V&A Waterfront CDI stall (CPT). You can get in touch with them directly. They also might have straps that are sold out on our website!
How do I order a Lunar Camera Strap?
Simply go to the Shop button at the top right hand side of the page and choose a strap, then click Add to Basket. Then go to your Shopping Cart and click Checkout. We’ll need your billing and delivery details in order to process the order so make sure you fill in all the details. You then have the choice of paying with a credit card via PayFast, or you can choose EFT to receive the bank details when you click Place Order. As soon as we have received payment we will dispatch your Lunar Strap to ensure you get it as soon as possible!
Alternatively, you can email email@example.com with your order and we will make sure you get sorted.
What if the strap I want doesn't have an Add to Basket button?
If you hover over a certain strap and it says Read More rather than Add to Basket, it is unfortunately most likely sold out. You can email us at firstname.lastname@example.org to double check or to preorder if you’d like to make sure you get one from the next batch!
How long is a Lunar Strap?
See the diagram below for the dimensions of Lunar Straps. The straps are handmade so can vary slightly, but are adjustable and can accommodate a number of lengths.
How much does shipping cost?
Depending on the cart total and where your delivery address is: 1) R35.00 delivery on orders of R399 or less. 2) R99 delivery fee on orders of R399 or less to outlying areas throughout South Africa, or for express shipping. If you are unsure of what selection your delivery address falls under, please send us an email so we can confirm for you prior to placing your order. 3) Local collection in Cape Town city. Email to arrange. 4) Free shipping for two or more camera straps, or orders of at least R798.00
Where do you deliver to?
We ship all over South Africa! Free shipping on two or more camera straps to major centres in South Africa.
How can I get a Lunar Strap if I live outside of South Africa?
We are working on bringing down shipping costs for direct orders worldwide, so stay tuned!
What if I fall outside of the free delivery areas?
Simply email email@example.com or use the contact form so that we can ensure you get your Lunar Camera Strap. It might incur some additional shipping costs.
When will I receive my strap?
You should receive your Lunar Strap within 7 working days from when the payment is received. This time can vary depending on how busy the couriers are and where you are based in South Africa.
My strap hasn't arrived, what do I do?
Oh dear, we’re sorry to hear that. It could be that the couriers are a bit overloaded, but please get in touch so we can see where it is on its journey. We can also send you your tracking number so you can stay up to date:) You can find our contact details here.
What if I want to order a sold out strap?
We are always busy with a new batch of Lunar Straps to keep up with demand, so simply email firstname.lastname@example.org or use the contact form to pre-order or to find out where else you might find the Lunar Strap you’re looking for!
Is there a warranty on my Lunar Strap?
There is a 1-Year Limited Warranty on your Lunar Strap for manufacturers faults. Email us for any questions.