How do I order a Lunar Camera Strap?
Simply go to the Shop button at the top right hand side of the page and choose a strap, then click Add to Basket. You can choose multiple straps or a few of the same strap if you’d like! Then go to your Shopping Cart and click Checkout. We’ll need your billing and delivery details in order to process the order so make sure you fill in all the details. You will then receive bank details for an EFT when you click Place Order. As soon as we have received payment we will dispatch your Lunar Strap to ensure you get it as soon as possible!
Alternatively, you can email firstname.lastname@example.org with your order and we will make sure you get sorted!
What if the strap I want doesn't have an Add to Basket button?
If you hover over a certain strap and it says Read More rather than Add to Basket, it is unfortunately most likely sold out! You can email us at email@example.com to double check or to preorder if you’d like to make sure you get one from the next batch!
How long is a Lunar Strap?
See the diagram below for the dimensions of Lunar Straps. They are handmade so can vary slightly, but are adjustable and can accommodate a number of lengths.
How much does shipping cost?
We offer free delivery to all major cities nationwide throughout South Africa!
Where do you ship to?
We ship to all major cities in South Africa for free!
How can I get a Lunar Strap if I live outside of South Africa?
We are looking into international shipping but unfortunately do not offer this service at the moment. Please email us at firstname.lastname@example.org so we can sort something out for you. We want to ensure you can get your hands on a Lunar Strap!
What if I fall outside of the free delivery areas?
Simply email email@example.com or use the contact form so that we can ensure you get your Lunar Camera Strap. It might incur some additional shipping costs.
When will I receive my strap?
You should receive your Lunar Strap within 7 working days from when the payment is received. This time can vary depending on how busy the couriers are.
My strap hasn't arrived, what do I do?
Oh dear, we’re sorry to hear that. It could be that the couriers are a bit overloaded at the moment, but please get in touch so we can see where it is on its journey. We can also send you your tracking number so you can stay up to date:) You can find our contact details here.
What if I want to order a sold out strap?
We are always busy with a new batch of Lunar Straps to keep up with demand, so simply email firstname.lastname@example.org or use the contact form to pre-order or to find out where else you might find the Lunar Strap you’re looking for!
Where else can I find a Lunar Strap?
Lunar Straps are currently stocked at Orms Direct (Roeland Street, Cape Town) and Montebello Design Centre (Newlands Avenue, Cape Town) as well as Infinite Glamour (Johannesburg). You can get in touch with them directly if you’d like to see them for yourself, otherwise feel free to buy through the website for free shipping.
Is there a warranty on my Lunar Strap?
There is a 1-Year Warranty on your Lunar Strap for manufacturers faults. Email us if you would like the warranty details sent to you!